Cookie Policy

Last updated: January 27, 2025

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our AI avatar video creation platform.

This Cookie Policy explains what cookies are, how we use them on Mentis Studio, the types of cookies we use, and how you can control your cookie preferences.

How We Use Cookies

Mentis Studio uses cookies for several important purposes:

  • Essential website functionality: Enabling core features like user authentication and secure access to your account
  • Performance optimization: Understanding how visitors interact with our AI video tools to improve user experience
  • Personalization: Remembering your preferences, settings, and recently used avatars
  • Analytics: Gathering insights about platform usage to enhance our AI video creation capabilities
  • Security: Protecting against fraudulent activity and ensuring secure transactions

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems.

  • User authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • Shopping cart and payment processing

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve our AI video platform.

  • Google Analytics for website traffic analysis
  • User behavior tracking and heatmaps
  • Feature usage statistics for our AI tools
  • Performance monitoring and error tracking

Functional Cookies

These cookies enable enhanced functionality and personalization on our platform.

  • User preferences and settings
  • Language and region preferences
  • Recently used avatars and templates
  • Custom workspace configurations

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.

  • Targeted advertising based on interests
  • Social media integration and sharing
  • Conversion tracking and attribution
  • Retargeting for abandoned purchases

Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We work with trusted partners to provide enhanced functionality:

  • Google Analytics: Website analytics and user behavior tracking
  • Payment Processors: Secure payment processing for subscriptions
  • Social Media Platforms: Social sharing and login functionality
  • Customer Support: Live chat and help desk services
  • Content Delivery Networks: Faster loading of our AI video tools

These third parties may use the information they collect for their own analytics, advertising, or other purposes. Please refer to their respective privacy policies for more information.

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications when cookies are being set

Opt-Out Links

You can opt out of specific tracking services:

Please note: Disabling certain cookies may limit your ability to use some features of our AI video creation platform. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Retention

Different types of cookies are stored for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (typically 1-24 months)
  • Essential cookies: Stored for the duration of your session or subscription
  • Analytics cookies: Usually stored for 24 months

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users through our platform or via email for material changes
  • Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies to enhance your experience with our AI avatar video creation platform.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies on Mentis Studio, please don't hesitate to reach out:

Contact our privacy team for questions about cookies, data collection, or your privacy rights.

We're committed to transparency and will respond to your inquiries promptly.

Questions About Cookies?

Our team is here to help you understand how cookies work on our platform and assist with any privacy concerns you may have.