Mentis Studio - AI Avatar Video Platform

Last Updated: May 14, 2025

1. Introduction

At Mentis Studio ("we," "our," or "us"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI avatar video creation services ("the Service").

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Data: Information that can be used to identify you, such as your name, email address, telephone number, and company information.
Usage Data: Information about how you use our Service, including your browsing actions and patterns.
Content Data: The content you upload or create using our Service, including text scripts, images, and videos.
Technical Data: Internet protocol (IP) address, browser type and version, operating system, and other technology on the devices you use to access our Service.

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

Provide, maintain, and improve our Service
Process your transactions and manage your account
Personalize your experience
Respond to your inquiries and provide customer support
Send you technical notices, updates, and administrative messages
Monitor usage of our Service for security and optimization
Inform you about products, services, events, and promotions that may be of interest to you (with your consent where required by law)

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access your personal data
The right to rectify inaccurate personal data
The right to request the deletion of your personal data
The right to restrict the processing of your personal data
The right to data portability
The right to object to the processing of your personal data
The right to withdraw consent

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Third-Party Services

Our Service may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy statements.

9. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through our contact form.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact our sales team through our contact form.